We're here to help you build amazing websites.
For all inquiries, billing issues, and technical support.
Response within 24 hours
Click the chat widget on any page for instant AI-powered help.
Available 24/7
Pair your account in Settings for direct support via Telegram.
Real-time updates
Build failures, deployment errors, prototype bugs, or platform issues.
Email us with your project ID and a description of the issue.
Subscription changes, refunds, payment failures, credit questions, or invoice requests.
See our Refund Policy
Password resets, email changes, account deletion, or data export requests.
Use "Forgot Password" on the login page or email us.
Custom plans, volume licensing, dedicated support, or partnership inquiries.
Credits are consumed based on AI compute usage when building your website. Different operations (research, design, development) consume different amounts. You can see estimated credits before starting a build.
Yes — we offer a 7-day money-back guarantee on your first subscription. See our full Refund Policy for details.
Yes, 100%. All applications generated on Produsa are yours to use, modify, distribute, and commercialize without restriction.
Credits consumed by failed builds (due to platform errors, not user input) are automatically refunded to your account.
ZIP download is available on higher-tier plans. GitHub export is coming soon.
Go to Settings → Billing → Cancel Subscription. Your plan remains active until the end of your billing period.
Platform status and uptime: check our health endpoint at api.produsa.dev/api/health